B2B
SaaS
Customer-facing
Web responsive
Compliance-driven
Led the 0-1 design of customer portal to transform 95% of manual processes into a streamlined workflow, enable efficient alignment, and accelerate operations.
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B2B
SaaS
Enterprise
Web
Data-driven
Led the redesign of a healthcare supply chain contract management to optimize the end-to-end process, reducing task completion time by 40% and improving cost savings and productivity for both users and the business.
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B2C
B2B
SaaS
Customer-facing
Web responsive
Improved the research database search filter for mobile, optimized users' search for better product discoverability, and increased engagement and retention.
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B2C
SaaS
Mobile native
Visual design
User-centric solution
Designed nurse training courses to simplify onboarding, improve completion, and increase engagement, leading to a 15% increase in account activation.
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